Must Have Skills

- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Environment Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.
- Enterprise Release coordination and tracking.
- Triage and resolution support for Incident, Problem and Service Requests.
- Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
- ITIL certification is preferred.

Nice To Have Skills

- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Environment Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.
- Enterprise Release coordination and tracking.
- Triage and resolution support for Incident, Problem and Service Requests.
- Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
- ITIL certification is preferred.

Detailed Job Description





- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Environment Management Strategy creation along with Client Stakeholders.
- Test workplace landscape mapping; health-check setup and monitoring.
- Enterprise Release coordination and tracking.
- Triage and resolution support for Incident, Problem and Service Requests.
- Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
- ITIL certification is preferred.

Minimum Years Of Experience –8 Years

Certifications Needed: Good to have ITIL certification

Top 3 responsibilities you would expect the Subcon to shoulder and execute

- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Environment Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.

#J-18808-Ljbffr

📌 Senior consultant (City of Sydney)
🏢 Xpt Software Australia
📍 City of Sydney