- Managing import sea and airfreight shipments from origin through to final delivery
- Receiving, checking and processing import documentation
- Monitoring shipment progress and keeping customers informed
- Coordinating customs documentation and liaising with the customs team.
- Liaising with overseas agents, shipping lines, airlines, transport providers and depots
- Managing shipment milestones and ensuring files are updated accurately
- Checking supplier invoices and completing job costing
- Resolving operational issues quickly and professionally
- Maintaining strong relationships with customers and service providers

About You

- Previous freight forwarding experience in import operations, ideally 5 years or greater.
- Experience handling both sea and airfreight shipments
- Solid import documentation and cartage coordination skills




- A good understanding of Australian customs and biosecurity processes
- Excellent communication and proven customer service skills
- Strong attention to detail and organisational ability
- The ability to manage multiple shipments and competing priorities
- A proactive approach to problem-solving
- Experience using CargoWise would be highly regarded
- Export sea or airfreight experience would be a definite advantage

What we offer

- A varied, hands-on operational role
- The opportunity to manage shipments from start to finish
- A supportive and experienced team environment
- A stable position within an established international freight forwarding business
- Competitive remuneration based on experience

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📌 Import Operator (Fremantle)
🏢 Transways Logistics International, Australia and New Zealand
📍 Fremantle