ANZ Head of Customer Success: NRR Growth & Transformation (Melbourne)

ANZ Head of Customer Success: NRR Growth & Transformation (Melbourne)

09 Aug
|
Teach Starter
|
Melbourne

09 Aug

Teach Starter

Melbourne

Tes in Melbourne region is seeking a Head of Customer Success (ANZ). This senior role owns CS across ANZ, shifting from relationship-led to a data-driven, commercially oriented function.

You will own Net Revenue Retention as the core metric, driving retention while expanding cross-sell and up-sell within the existing base. Transform CS with structured playbooks, churn prediction, and a repeatable operating rhythm.

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📌 ANZ Head of Customer Success: NRR Growth & Transformation (Melbourne)
🏢 Teach Starter
📍 Melbourne

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