People First Bank in Toowoomba/Brisbane is seeking a Customer Assist Officer for a full time hybrid role. You will support customers to negotiate sustainable hardship arrangements and bring accounts up to date, with a focus on vulnerable customers.
The role requires clear communication, ability to juggle multiple platforms, and a customer-first mindset. You will contribute to service standards and process hardship applications while aiming for positive outcomes for both customers and the bank.
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📌 Customer Care & Hardship Solutions Officer (Toowoomba Regional)
🏢 People First Bank
📍 Toowoomba Regional
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