Sydney Building Management & Projects is seeking a dedicated permanent full-time Concierge to join our professional team at a residential tower in Chatswood.

Shift: Monday to Friday, 7:00 AM - 3:00pm

Hours: 37.5 hours per week

Salary: $60,000 per year + Superannuation

Start Date : August 3rd

About the Role

As a Concierge, you’ll be the welcoming face of the building, ensuring residents and guests enjoy an exceptional experience. This position is based in a residential building, requiring a proactive and professional approach.

Key Responsibilities

- Provide a warm and professional welcome to residents and visitors.
- Assist the Building Management team with supervising contractors, coordinating maintenance requests, and ensuring compliance with site procedures.
- Conduct regular patrols to maintain building security, cleanliness, and presentation.
- Manage key distribution, visitor check-ins & parking, parcel deliveries, and other front-desk operations.
- Build strong relationships with residents and ensure their inquiries are handled efficiently.

About You

We are seeking a friendly, pro-active and professional candidate with experience in customer-facing roles, who is committed to delivering outstanding service

What We’re Looking For:

- Previous experience in hotel front office,



residential concierge, or a similar high customer service role.
- Excellent communication skills (both written and verbal).
- Strong customer service mindset with a polished and professional presentation.
- Ability to multitask, stay organized, and manage competing priorities.
- A proactive and problem-solving approach.
- Additional availability to assist across the portfolio is preferred but not essential.

Requirements

- This role requires a long-term commitment and a stable schedule.
- Candidates must have full work rights in Australia and be available to work full time on an ongoing basis.
- Strong computer skills and the ability to quickly adapt to new systems.
- White Card (or willingness to obtain).
- National Police Check (or willingness to obtain).

Why Join Us?

- Career Growth: Opportunities for career advancement and financial rewards based on performance.
- Training & Development: Ongoing training and support to help you succeed in the role.
- Employee Perks: Through our partnership with Employment Hero, we offer:
- Discounts on leading products and services.
- On-demand pay for real-time access to earned wages.
- Cashback offers of up to 20% at major retailers.

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📌 Residential Concierge M-F 7am to 3pm (City of Willoughby)
🏢 Apartment Projects
📍 City of Willoughby