An exciting opportunity exists to join a well-established international organisation renowned for its innovation, quality products and industry leadership.
With a long-standing reputation for delivering exceptional products and services across the Building & Infrastructure, Transportation, Consumer Goods and Industrial sectors, this global organisation continues to set benchmarks in customer service and technical excellence. We are seeking a proactive and detail-oriented individual to support a busy and team-oriented team in a varied and rewarding role.
Key Responsibilities
- Coordinate and maintain marketing collateral and supporting documentation
- Respond to and assist with customer enquiries
- Liaise with the sales team and other internal departments to ensure seamless service delivery
- Assist customers with product and service-related queries, troubleshooting where required
- Prepare and distribute weekly and monthly reports
- Ensure timely follow-up of customer requests and outstanding actions
- Provide administrative support for projects and customer service initiatives
- Assist the Customer Service Manager with general administrative duties
Skills & Experience
To be successful in this role, you will demonstrate:
- Previous experience in a customer service, and administration
- Excellent organisational and time management skills
- Exceptional attention to detail
- Strong problem-solving and troubleshooting abilities
- Outstanding verbal and written communication skills
- Intermediate to advanced Microsoft Office skills
- Experience using SAP or similar ERP systems (preferred)
- The ability to work effectively in a fast-paced environment and manage multiple priorities
What's on Offer?
- Immediate start
- 5-month temporary assignment with potential for temp to perm
- Supportive and collaborative team environment
- On-site parking
- Competitive hourly rate, negotiable based on experience
- Opportunity to work with a respected global market leader
For a confidential discussion, please contact Rosa on (03) •••• •780 or forward your resume to ••••@micalerecruitment.com