About Pen:

Pen Underwriting is seeking an Underwriter to join our Liability team, specialising in our Aged and Community Care products.

Pen Underwriting is a leading underwriting agency, partnering with more than 500 broking businesses and thousands of brokers across Australia. We deliver innovative insurance products and risk solutions across a broad range of insurance classes, backed by highly rated domestic and international insurance and reinsurance partners.

What sets us apart is our combination of deep technical expertise and exceptional service. Our close-knit team of commercial insurance professionals brings together more than 1,000 years of collective underwriting experience, enabling us to provide solutions for complex risks while building trusted, long-term broker relationships.

At Pen, we're proud of our collaborative culture and commitment to customer outcomes. We value diversity, inclusion and community engagement, and foster an setting where our people are empowered to grow, contribute and succeed. It's a workplace built on strong relationships, collaboration and shared success.

The Role:

As an Underwriter, you will be responsible for

- Assessing and underwriting new business and renewal submissions across Liability, Professional Indemnity and Management Liability lines, in accordance with Pen Underwriting guidelines.
- Evaluating risks by reviewing broker submissions, insureds' operations, risk controls, financial position, and relevant policies, procedures and certifications.
- Applying underwriting expertise to risk assessment, claims history analysis, pricing and coverage decisions across new and existing Liability accounts.




- Building and maintaining strong relationships with brokers to drive new business opportunities and maximise renewal retention.
- Support efficiencies and process improvements in the team
- Collaborating with underwriters across other product lines to strengthen broker relationships and identify growth opportunities.

What You’ll bring:

To succeed in this role, you'll bring a positive, proactive attitude along with:

- At least 2 years' underwriting experience, preferably in Liability, Financial Lines or Management Liability.
- Strong time management, organisational and prioritisation skills.
- The ability to work collaboratively in a team environment.
- Excellent written and verbal communication skills.
- Strong analytical, problem-solving and attention-to-detail capabilities.
- Proven ability to build and maintain relationships with brokers, agents and clients.
- Sound risk assessment skills and the ability to make underwriting decisions within delegated authority.
- A good understanding of Australian insurance regulations and compliance requirements.
- Proficiency across the Microsoft Office suite, particularly Excel, Word and Outlook.

We encourage you to apply via our careers website or for further information, please contact our Talent Acquisition team at *******@ajg.com.au

Any offer of employment and subsequent continuing employment is dependent upon the completion of relevant pre-employment background checks. All applicants are required to undergo employment screening through probity checks prior to commencing.

Pen Underwriting is an Equal Employment Opportunity (EEO) employer committed to the principles of workplace diversity and inclusion. We welcome all people regardless of ethnicity, faith, sexual orientation, gender identity and lifestyle choices.

📌 Underwriter (Melbourne)
🏢 Pen Underwriting
📍 Melbourne