BetterYOU Fitness | Pakenham, VIC
$80,000 + Performance Bonuses | Full-Time

About BetterYOU Fitness

BetterYOU Fitness is a locally owned and operated gym built around one simple goal: creating a facility people genuinely love being part of.

We want our gym to feel like a second home — somewhere members feel welcomed, supported and proud to train.

We take our standards seriously. From the cleanliness of the facility and the quality of our equipment, to the way our team communicates with members, we expect things to be done properly.

As BetterYOU continues to grow, we're looking for a Manager who can take ownership of the day-to-day running of the club, set and maintain a high standard, lead our team and help drive the next stage of growth.

About the Role

This isn't a role where you'll sit in an office all day.

You'll be highly involved across the entire club — leading staff, speaking with members, driving sales, managing operations, creating content, planning events and making sure BetterYOU continues to improve.

You will be accountable for the performance and day-to-day operation of the gym.

Your Key Responsibilities

- Manage the day-to-day operations of the club

- Lead, manage, train and develop gym staff

- Recruit and onboard recent staff and Personal Trainers

- Manage and support our Personal Training team

- Drive membership sales, renewals and retention

- Manage, marketing and lead generation

- Deliver an exceptional member experience

- Build strong relationships with members and the local community

- Monitor and achieve key KPIs across sales, retention, revenue and member satisfaction

- Maintain high standards of cleanliness, presentation, maintenance and safety

- Manage staff performance, accountability and difficult conversations when required

- Assist with rostering, reporting, budgets and general club administration

- Create regular social media content and confidently appear on camera when required

- Organise community events, partnerships and local business outreach

- Identify problems,



opportunities and improvements before being asked

- Take ownership of the club and continually look for ways to make it better

About You

We're looking for someone who combines strong people skills with commercial awareness and leadership.

You'll be someone who takes responsibility rather than waiting to be told what to do.

You'll be:

- A confident communicator and leader

- Comfortable holding people accountable and having difficult conversations

- People-focused and able to build genuine relationships

- Sales-focused and motivated by achieving targets

- Highly organised, proactive and reliable

- Comfortable managing multiple priorities in a fast-paced environment

- Positive, energetic and passionate about health and fitness

- Someone who takes pride in maintaining high standards

- Able to motivate, educate and develop a team

- Comfortable creating social media content and appearing on camera

- Open to feedback and constantly looking to improve

- Someone who brings ideas and solutions rather than just identifying problems

Experience & Qualifications

Essential:

- Previous sales experience

- Previous experience leading or managing people

- Strong customer service and communication skills

- Current First Aid Certificate or willingness to obtain

- Current CPR Certificate or willingness to obtain

This Role Will Suit You If...

You don't want to simply "work at a gym."

You want to run one.

You enjoy responsibility, leadership, sales, people and improving a business.

You want your performance to matter, your ideas to be heard and your work to have a visible impact on the team, the members and the growth of the club.

If that sounds like you, we'd love to hear from you.

How to Apply

Please submit your CV along with a short cover note outlining:

- A team you’ve previously led and the size of that team

- An example of a sales, revenue or KPI target you were responsible for and the results you achieved

- Why do you believe you’d be a strong fit to manage BetterYOU Fitness

Where possible, include measurable achievements in your CV rather than just listing responsibilities.

📌 Club Manager (Pakenham)
🏢 BetterYOU Fitness
📍 Pakenham