Blitz Refrigeration and Air Conditioning – Airport West VIC

At Blitz Bradmac Heating & Cooling, we’re building an extraordinary Customer Service team that delivers an outstanding experience every single time.

We don’t just talk about outstanding service, we live it every day!

What You’ll Be Doing
Responding to customer enquiries via phone and email with gustoand professionalism
Creating and updating jobs in our job management system
Making outbound calls to follow up service enquiries and book estimates(no cold calling)
Maintaining and assisting with the service schedule
Supporting our sales team with bookings and customer information
Ensuring accurate notes, data entry, and record keeping across systems
Taking initiative to solve customer issues and keep things moving

What We’re Looking For
Experience in a busy customer service environment




Excellent data entry accuracy and exceptional attention to detail
Excellent communication skills,written, verbal, andphone
A proactive problem-solver who loves helping customers
Strong organization and planning skills
Experience using service &ticketing; systems is highly advantageous
HVAC/Heating and cooling or trades background is preferred but not essential

Why You’ll Love It Here
Competitive pay + super
Full time, Monday to Friday role
Great Airport West office with awesome team culture
Supportive management who want you to succeed
Regular social activities and a fun, vibrant workplace

If you’re a customer service superstar who thrives on accuracy, energy, and teamwork, we’d love to hear from you!
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📌 Customer Service Representative Moonee Valley City
🏢 Blitz Refrigeration And Air Conditioning
📍 Moonee Valley City