Senior Research Consultant - Banking and Financial Services

Senior Research Consultant - Banking and Financial Services Melbourne, Aus $AUD 90-110,000 + Super - (posted Jan )

Job Spec: Love turning data into decisions? This is a genuinely lovely prospect to join one of Australia's most respected business intelligence and market research consultancies in the financial services space. They're the kind of firm clients stick with - not just because the insights are smart, but because they're practical, commercial, and actually get used.

Working with leading banks and financial services brands, this team is known for deep sector knowledge, beautifully run research, and a solid client-first mindset.

The role

As a Senior Research Consultant, you'll be the right hand to the Client Director, helping to manage and grow key client relationships while leading the delivery of complex research programs. Think large-scale tracking, CX and NPS work, and bespoke studies that really matter to the business.

You'll be hands-on with projects end-to-end, involved in shaping insights, presenting to clients, and ensuring the work lands with impact. There's also plenty of scope to mentor juniors, stretch into leadership,



and help evolve the firm's research offering as you grow.

This could be you if you:
Have 3+ years' experience in market research or insights (agency or client-side)
Know your way around banking and financial services research, or have a passion for the sector.
Have solid experience across CX, NPS and tracking studies
Are confident communicating insights and presenting to clients
Enjoy juggling projects and building trusted client relationships
Are ready to step up and grow into a more senior, influential role.

What's in it for you?
A supportive, high-performing team who genuinely like working together
Robust mentoring and career development from senior leaders
Competitive salary package
25 days of annual leave
Flexible working that actually works in practice.

About Resources Group

Resources Group's Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.
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📌 Senior Research Consultant Banking And Financial Services Melbourne
🏢 Resources Group
📍 Melbourne