08 Aug
|
SB Recruitment
|
City of Sydney
08 Aug
SB Recruitment
City of Sydney
SB Recruitment is seeking an experienced Complaints & Hardship Manager to lead two critical functions within a regulated financial services setting. You will provide strategic direction, oversee complex complaints, and drive improvements across customer outcomes and governance.
Reporting to senior leadership, you will manage performance, ensure ASIC AFCA NCCPA compliance, and mentor a team to enhance operational effectiveness and risk management.
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📌 Strategic Head Of Complaints & Hardship City Of Sydney
🏢 SB Recruitment
📍 City of Sydney