We're looking for a Credit Collections Officer to join a supportive finance team. This is a excellent opportunity for someone who enjoys building customer relationships, takes ownership of their work and thrives in a fast-paced collections environment.

Key responsibilities
Managing a high-volume customer ledger.
Contacting customers via phone and email to recover outstanding payments.
Resolving account queries and payment disputes.
Maintaining accurate customer records and collection notes.
Working closely with internal stakeholders to resolve collection issues.
Minimising bad debts and supporting month-end collection targets.

Location: Macquarie Park

Salary: $75-80k + super

Hybrid: 2 days WFH

About You




Previous experience in credit collections or accounts receivable.
Strong communication and negotiation skills.
Excellent customer service and relationship-building abilities.
Highly organised with solid attention to detail.
Comfortable managing a busy workload and working to deadlines.

What's on Offer
Hybrid working (office and work-from-home flexibility).
Modern Macquarie Park office, close to public transport.
Supportive and collaborative finance team.
Stable, permanent prospect with career development potential.
$80,000 + super inc. bonus
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📌 Credit Collections Officer Ryde City Council (Australia)
🏢 Charterhouse
📍 Australia