AI Enablement & Governance Manager - Agentic AI Melbourne | Hybrid | $170-200K

Our client, a high-growth consumer financial platform, is moving to an AI-first operating model: AI agents absorbing routine work across Sales, Customer Service, Finance and Marketing, built by the business on a governed shared platform. A newly created AI function needs the person who makes that protected and real - equal parts enabler and guardrail.

What you'll own

Agent enablement and AI literacy
Day-to-day, hands-on support for business teams building and refining agents on up-to-date platforms (Claude, Copilot Studio or similar) - you set the prompt and context engineering standards and lift the bar
Run workshops and enablement sessions, and build an AI Champions Network that turns pilots into everyday operating habits across non-technical teams

Deployment oversight, adoption and cost
Monitor and govern production AI deployments in partnership with IT - usage, adoption and performance dashboards across the agent fleet
Own evaluation and monitoring mechanisms (LLM evaluation logs, systematic testing) and keep sharp commercial discipline on model and vendor costs

Risk and standards governance




Own the practical AI risk controls: model bias, data privacy, prompt injection, human-in-the-loop checkpoints
Embed AI governance into existing ISO 27001, PCI DSS and Australian Privacy Principles frameworks - use-case intake, process alignment and documentation that stands up to audit

What you'll bring
Hands-on experience building agents on at least one major platform (Claude, Copilot Studio, LangChain or similar)
A track record supporting production AI deployments and monitoring usage and adoption
Dashboarding and analytics strength with working code (Python or SQL)
Experience implementing risk monitoring or evaluation for AI/LLM solutions
Familiarity with AI governance and compliance frameworks in regulated environments
The stakeholder skills to sit between business teams, IT and risk without losing any of them

Nice to have
Anthropic, Microsooft, Azure or OpenAI credentials; AI governance certifications (ISO 42001, IAPP AIGP)
Degree in engineering, computer science or similar

Full Australian working rights required.
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