Cambridge
Ref: ****SF1
Company Profile
A well-established and trusted UK brand who operate on a global scale
Responsibilities
French speaking Customer Service Advisor
Location:Cambridge
Salary:up to £28,000 per annum (depending on experience)
Ref:****SF1
Main duties:Provide 1st line support to customers by resolving queries related to the company's products and services
The role:
Provide outstanding customer support to customers
Handle incoming queries by phone, email and live chat
Ensure all calls are logged accurately
Analyse data and respond accordingly
Be responsible for scheduling engineering service calls
Provide customer training on products
Monitor and report any issues as needed
Any additional tasks as needed by management
Candidate's Profile
Fluent in French (written and spoken) essential
Experience in customer service or 1st line technical support beneficial
Excellent communication skills
Customer focused with a high attention to details
Valuable IT skills
Up to £28,000 per annum (depending on experience)
#J-*****-Ljbffr

📌 French Speaking Customer Service Advisor (Western Australia)
🏢 French Selection Uk
📍 Western Australia