HOPE Community Services has been supporting Western Australians for over 120 years, empowering people and communities to overcome challenges related to alcohol and other drugs (AOD), mental health, justice involvement, and social disadvantage.
Hope Springs is HOPE's residential rehabilitation service, based on the Therapeutic Community (TC) model. It provides a safe and structured environment where individuals can focus on their recovery, develop life skills, and build healthy connections.
About the Role
As a Residential Support Worker, you will be an integral part of the Hope Springs community. You'll work directly with residents to support their recovery journey through mentoring, structured programs, and community living. You'll model positive behaviours, encourage personal growth, and help residents achieve their life goals.
Key Responsibilities
Promote and role model the 'Community as Method' philosophy central to the Therapeutic Community model
Provide day-to-day support to residents through group facilitation, activities, and mentoring
Support residents to set and work towards personal recovery and wellbeing goals
Maintain accurate records in our Client Management System
Encourage life skills development through daily routines and purposeful engagement
Respond to incidents and crises with professionalism and care
Transport residents to appointments and activities as required
What's on Offer
$*****ph + superannuation + regional allowance
Located in Walkaway, a 30 minute, scenic drive from Geraldton
Casual position - flexible roster options (day/evening/weekend shifts)
Work in a values-driven organisation making a real difference in people's lives




Be part of a supportive and experienced multidisciplinary team
Opportunities for training and career development
Contribute to a well-established and respected Therapeutic Community
Make a genuine social impact every day
You'll Need
Experience or understanding of Therapeutic Communities and the 'Community as Method' model
Robust interpersonal and communication skills
Compassionate, respectful approach to working with people experiencing AOD and mental health challenges
Willingness to engage in outdoor and recreational activities
Ability to work in a team and follow structured routines
Commitment to professional boundaries and ethical practice
Qualifications & Checks
WA C or A Class Driver's Licence
Working with Children Check
National Police Clearance (within 3 months)
First Aid & CPR Certificate
Lived experience or experience working in AOD, therapeutic rehabilitation services, mental health, or justice-related services
Formal qualification in community services, social work, or related field
Experience working in a culturally secure and trauma-informed way
Next Steps
If you're shortlisted, we'll give you a call to discuss your experience and may invite you to an interview (in person or online).
To apply, please submit your resume and a brief cover letter outlining your interest in the role and how your experience aligns.
We strongly encourage applications from Aboriginal and Torres Strait Islander people, those with diverse cultural backgrounds, and people with lived experience in the justice or community service systems.
For more information about HOPE, please visit our website here
Walkaway, Western Australia, Australia
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