Full Time / 10-day fortnight / 40 hours per weekSalary Range from: $138,896 to $156,527 per annum, plus superannuationPosition Brief - Digital Workplace Platform Lead

About The Role

We are seeking an experienced Digital Workplace Platform Lead to provide strategic and operational leadership across our end-user computing (EUC) and digital workplace technologies.

In this role, you will own the end-to-end lifecycle of workplace platforms and services that enable our workforce to be productive, secure, and connected. This includes mobility solutions, PCs and tablets, peripherals, enterprise printing, audiovisual systems, smart meeting rooms, and hardware standards across the organisation.

You will lead and mentor a team of technical specialists, set the strategic roadmap for digital workplace technologies, and drive continuous improvement in user experience, performance, security, and cost efficiency.

We're Looking For People Who Have

Bachelor's degree in IT, Computer Science, or a related discipline or relevant experience7+ years' experience in digital workplace or end-user computing leadership rolesProven experience leading high-performing technical teams in structured, ITIL-aligned environmentsStrong experience with application packaging and automated deployments at scaleDemonstrated success managing EUC technologies in medium to large enterprise environmentsDeep knowledge of up-to-date workplace platforms including Windows *****, Microsoft 365, Teams, OneDrive, Intune/Endpoint Manager, and SCCMExperience defining and maintaining hardware standards, lifecycle processes, and asset management practicesProven ability to lead EUC projects from initiation through to deliveryExperience supporting enterprise printing, AV systems, and smart meeting room technologiesSolid understanding of IT service management frameworks and tools (e.g. ITIL,



ServiceNow)Strong stakeholder engagement and communication skills, with the ability to translate technical concepts into business outcomesProject leadership experience within Agile, ITIL, or hybrid delivery frameworks

Be part of shaping the Gold Coast's future

The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.

Benefits

We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locationsPersonal and professional development coursesAccess to 350+ fitness facilities through Fitness Passport4 free confidential counselling sessions a year for you or an immediate family member1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.

How To Apply

To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable.

Contact Person Ashley Shannon

Contact Email ******

Closing Date Sunday 16th August **** @11:59pm AEDT

We're committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We welcome applications from people of all backgrounds, experiences and identities, and encourage candidates to discuss any support or adjustments they may need throughout the recruitment process.

📌 Digital Workplace Platform Lead (Gold Coast)
🏢 City Of Gold Coast
📍 Gold Coast