About the company:
Our client is a large government department tasked with improving the lives of Australians.
Our client is looking for an experienced Program Coordinator with experience working as a either a Social Worker, Mental Health Nurse, Counsellor or Psychologist to join their team for a 12-month long term temporary assignment with the potential to extend further.
About the role:
Develop and maintain professional relationships with mental health program providers, facilitate communications and coordinator activities
Provide training for onboarding and offboarding for program providers
Act as a central liaison point by providing information, debriefing and support
KPI reviews with program providers, to ensure they are meeting the required service levels
Support program providers in meeting requirements and provide support as required.
Ensuring a program of treatment, treatment groups and workshops is developed and promoted.
Complaint management and escalation
Maintain a small caseload of clients
Participate in community development and service promotion activities
About you:
You will have previous experience working in a mental health, counselling or program orientated environment, whereby the focus is on trauma informed, holistic, and client centered care
You will have the ability to respond to critical incidents in a calm and timely manner




You will have intermediate to advanced IT skills, and previously used databases and relevant MS packages.
You will have strong stakeholder engagement skills and the ability to communicate with all stakeholders internal and external.
Mandatory Requirements for the role:
You must currently hold, or be willing to obtain, either Working with Vulnerable People (WWVP) registration, or Working with Children Check (WWCC)
You must hold APHRA Registration as a Psychologist, Occupational Therapist
Or you will be a Social Worker with membership of the Australian Association of Social Workers (AASW) upon commencement
Or you will be a Counsellor with Master's-level counselling qualification with Registered Clinical Counsellor with PACFA, or ACA Level 3 or Level 4
Benefits:
ASAP start
Casual temporary assignment for12 months with the potential for a further extension
Full time hours Monday to Friday - 7.5 hours per day, generally between the hours of 8.30am and 5.00pm.
Melbourne CBD location, with potential for hybrid working from home arrangements
$***** - $***** per hour + super
Please note the successful candidate for the role must hold Australian Citizenship.
You will also be required to complete a Federal Police Check, as well as a Working with Children Check.
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📌 Program Coordinator - Mental Health, Counselling And Social Work (Melbourne)
🏢 Halcyon Knights
📍 Melbourne