Digital Infrastructure Specialist (Voice)
Job no:
******
Work type:
Permanent
Location:
South Brisbane
Categories:
Information Technology
About the role
The Cyber Security, Network and Digital Building Systems product portfolio is looking for a
Digital Infrastructure Specialist
who will contribute to, implement,maintain, support, and provide advice of our I.T. infrastructure used across Mater Group.
This is a
4-month maximum-term
contract at
38 hours per week
, tofocus on our Voice requirements.
This is an exciting opportunity to be part of a team responsibleto support the deliveryand ongoing operation of IT infrastructure and integrated building systems, ensuring reliable performance, effective issue resolution, and continuous improvement
Supporting Cisco network infrastructure, wireless, and voice/telephony services
Administering and supporting Enghouse voice and contact centre platforms
Troubleshooting network, voice, and connectivity issues
Supporting Palo Altofirewalloperations and network security practices
Monitoring infrastructure health and responding to alerts
Managing incidents, service requests, and change activities in line with ITIL practices
Maintaining network documentation and configurations
Working with stakeholders, vendors, and other IT teams to support service delivery and project outcomes
About you
Experience working in a service delivery-focused IT environment
Strong customer service and stakeholder engagement skills
Ability to manage competing priorities and work independently
Effective written and verbal communication skills
Commitment to continuous learning and career development
Experience supporting enterprise network and voice environments
Strong Cisco networking skills, including switching, routing, and VLANs
Working knowledge of Palo Alto firewalls
Experience with Enghouse or similar telephony/contact centre platforms
Understanding of SIP, PBX/UC,



call routing, and voice quality troubleshooting
Strong troubleshooting skills across network, voice, and IP-based technologies
Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and network security
We'relooking for passionate individuals to join our team and help shape the future of care.
At Mater,you'llbe part of a purpose-driven organisation that values innovation, compassion, and excellence.
Increase your take-home pay
with generous salary packaging options, including meal and entertainment benefits
Grow your career
with access to industry-leading training and professional development through Mater Education
Wellbeing support
through our Employee Assistance Program and on-site pastoral care teams
Access a range of health and wellbeing services
with a corporate discount on private health insurance
Exclusive discounts
across dining, retail, travel, accommodation (just to name a few!)
Stay active
with unlimited access to discounted gyms via the Fitness Passport program
Convenient, discounted on-site parking
Enjoy great food
with reduced prices at our campus cafés and coffee spots
Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
Applications closeThursday the 20th of August ****–please note, we may contact applicants prior to the closing date, All successful candidates maybe requiredto complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive,flexibleand inclusive workplace where everyone is valued.
We welcome applications from people of all backgrounds and abilities.
Visitour
Reconciliation webpage
.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Advertised:
06 Aug **** E. Australia Standard Time
Applications close:
20 Aug **** E. Australia Standard Time
#J-*****-Ljbffr

📌 Digital Infrastructure Specialist (Voice) (Brisbane)
🏢 Mater Health Services
📍 Brisbane