We6rs T2, a tea brand known for its delicious tea made with premium, sustainable ingredients.
Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.
Like our teas, our people are unique and diverse.
We believe every team member brings different experience and skills to each role which is invaluable to T2.
In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.
Today, we6re part of LIPTON Teas and Infusions, the world6s largest tea business.
For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.
Looking for a role that fills your cup?
Valuable news, T2 Tea is looking for a Cluster Manager to join its passionate team.
About the role
The cluster manager is part of T26s retail leadership team within the designated region, who is directly responsible for the P&L; performance of their T2 retail store portfolio alongside coaching & mentoring the store managers & teams.
This will include executing the T2 retail strategy and leadership of stores ensuring brand representation at the highest level, whilst developing a culture of excellence in customer service that delivers a seamless customer journey .
Key responsibilities
Cluster performance - delivering budgeted sales & EBIT.
Be responsible for the day-to-day management of the retail store, including effective rostering, visual merchandising, managing deliveries and stock.
Lead and embed a culture with the T2 Values that builds a team of engaged product and brand ambassadors within your store.




Drive exceptional customer service that translates into increased customer satisfaction and loyalty.
Achieve budgeted sales, wage targets and manage other controllable costs.
Ensure your store is operating to correct T2 policy, processes and guidelines communicated from your Line Manager and Support Office.
Identify your team6s development needs and motivate to drive performance for future succession
You will inspire your team to deliver customer excellence in all facets of store operations.
With a background in retail management, you will be passionate, commercially minded and focused on delivering positive results for the business.
You will have strong communication skills and excellent time management skills
Life at T2
Competitive salary with bonus earning potential with T26s monthly sales incentive program.
Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
Get recognition and rewards.
T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
Volunteer leave day per year with a purpose aligned organisation.
Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
Employee Assistance Program (EAP).
About the application process
Don6t feel like you meet every single requirement?
Still apply!
We6d love to receive your application if most of your experience matches and you think you6ll thrive in this role.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
No agencies please we have this one brewing in-house.
#J-*****-Ljbffr

📌 Cluster Manager - North West Vic (Victoria)
🏢 T2
📍 Victoria