Our client is a specialist supplier of packaging materials to the food & beverage industry. Operating for more than 45 years, they continue to grow and expand their footprint and are now seeking an Operations Manager to lead the Customer Service team which includes Supply Chain management and logistics. In addition, this role is a central point of contact between the warehousing teams, customer service teams, IT and sales teams.
Perks include:
Excellent remuneration - $*********K + super
Hybrid working environment - 1 day working from home
Close to Green Square Train Station
Parking available in Rosebery
The Role
Reporting to the Director, the Operations Manager is responsible for leading, managing, and coordinating office operations and procedures.
Responsibilities include:
Lead the Customer Service & Logistics team of 5




Assisting with Customer Service requests where required
Improving customer service & logistics processes
Process improvement processes across the wider team
Liaise with IT regarding new system & process improvements
Liaise with external customers regarding escalated issues
Work closely with finance team regarding payments
Stakeholder engagement with national warehouse team
Sales team liaison including working closely with sales support team
Skills & Experience
5+ years of operations management experience
Product knowledge experience
ERP sortware - SAP or similar
Degree qualification
Excellent time management skills
Strong influencing skills
#J-*****-Ljbffr

📌 Operations Manager (Sydney)
🏢 Curtis Partnership
📍 Sydney