Bupaoptical in Sydney invites applications for an Operations and Governance Manager to lead the end-to-end delivery and governance of customer communications across CCM campaigns and external mail house services.
You will ensure high-volume, compliant communications—Annual Rate Review, Tax Statements and regulatory notices—are accurate, timely and customer-focused, with robust governance, risk controls and continuous improvement across channels.
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📌 Customer Communications Operations & Governance Lead (Sydney)
🏢 Bupaoptical
📍 Sydney
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