Customer Data Care
The Customer Data Care role is responsible for providing support to the business with tasks including data entry, phone and email enquiries, invoicing, maintenance of customer database, general administrative tasks, and retail in the Dry-Cleaning outlet.
Darwin Laundry is part of Linen Service Australia, the largest Textiles Management and Laundry Operator in Australasia.
Our Linen Laundry plants manage the Textile and Laundry requirements of customers in the Healthcare, Accommodation, Hospitality and Aged Care Sectors.
Duties
The Customer Data Care Officer will be responsible for the following, but not limited to:
Accuracy of data Entry for billing systems
Processing of Credit Notes
Answering incoming phone calls and email enquiries
Processing Customer Orders
Shift Coverage for the Retail Outlet – Taking in Garments for processing, Using POS system.
General Administrative Tasks
Skills experience
Strong Communication Skills
Proficiency in Numeracy and Literacy
English proficiency
Ability to Multitask




Intermediate to Advanced knowledge of MS Office Suite, especially Excel
Good Customer Service Skills, ability to negotiate with customers, and problem-solving skills
Previous Experience with POS systems DCCS desirable
Previous Experience with AS400 desirable
Strong Time Management Skills to meet established deadlines
High Attention to Detail for accurate data entry
Ability to work autonomously or in a team as required
Ability to adapt to current systems
Benefits
Stable employment opportunities
On the job training
Supporting and inclusive culture
Traineeships and apprenticeships available
Supported work environments
Please note:
As a pre-requisite for these roles, candidates will be required to undertake a Pre-Employment Medical including drug and alcohol testing and immunisations.
Ensign is an Equal Opportunity Employer and encourages Indigenous Australians to apply.

📌 Customer Data Care (Darwin)
🏢 Linen Services Australia
📍 Darwin