Job Info
Location: MACGREGOR, ACT
Salary: Above Award
Job Type: Permanent position | Full time position
Job Description
Our client, Clean City Services (Aust), is an Australian-owned cleaning and facility services company providing professional cleaning solutions across commercial, residential, construction, industrial, healthcare, aged care and childcare sectors.
Located in Macgregor, Australian Capital Territory, the company delivers a range of services including routine cleaning, end-of-build cleaning, site cleaning, floor maintenance, and specialised cleaning solutions, with a strong focus on quality, reliability, and client satisfaction.
As the business continues to grow, Clean City Services (Aust) is seeking an experienced Office Manager to support daily administrative operations, coordinate business processes, maintain accurate records, assist with workforce administration, and provide effective operational support to management, clients, and service teams.
The annual salary for this position is $80,000 to $81,000 plus superannuation.
Responsibilities include:
Manage and coordinate day-to-day office administration operations, ensuring effective support for cleaning operations, management teams, Supervisors and field staff across multiple service locations.
Develop, implement, and maintain office procedures, administrative systems and workflow processes to improve operational efficiency, document control and service delivery standards.
Coordinate client communications, service enquiries, contract documentation, and administrative follow-ups to support commercial cleaning, construction cleaning, and facility management projects.
Maintain accurate business records including employee documentation, client files, supplier records, compliance documents, contracts, and operational reports in accordance with company requirements.




Prepare and process invoices, purchase orders, expense records and financial administration documents, liaising with management, suppliers, and clients to ensure timely processing.
Assist with recruitment administration, employee onboarding, and personnel records management, including maintaining training records, licences, certificates, and workplace compliance documentation.
Coordinate staff schedules, attendance records, leave documentation, and administrative support for cleaning teams and supervisors to assist effective workforce management.
Monitor office inventory, cleaning equipment documentation, stationery supplies, and procurement processes, coordinating with suppliers to maintain required resources.
Support workplace health and safety administration by maintaining compliance records, incident documentation, insurance records, and required business certifications.
Prepare business reports, operational summaries, meeting agendas, correspondence and management documents to support decision-making and continuous improvement.
Coordinate meetings, internal communications, and stakeholder engagement activities between Directors, Supervisors, employees, clients, contractors, and external service providers.
Assist the Management with quality assurance administration, client feedback tracking, and process improvement initiatives to maintain high service standards across commercial, residential, and construction cleaning operations.
Qualifications:
Should have at least one (1) year of relevant experience.
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2).
Should have at least three (3) years of relevant experience may substitute for the formal qualification.
In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.

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