We're a well-established Darwin business with over 25 years in the aluminium windows, doors, and security screens industry.
We're looking for an organised, customer-focused Office Administrator to support our office operations, customer service, and trades team.
This is a excellent opportunity to join a stable, reputable local business with full training provided.
Minimum 2 years' experience in office administration
Comfortable with phone-based customer service and managing multiple enquiries at once
Familiarity with Xero or similar accounting software
Experience using ServiceM8 (or similar job management software) is a plus
Strong attention to detail, particularly with quotes and invoicing
Industry experience (trades, construction, glazing, aluminium) is desirable but not essential — full training provided
Well-organised, reliable, and able to work independently
Key Responsibilities
Answer incoming phone and email enquiries; respond to and follow up quote requests
Schedule site measures,



installations, and service appointments for the trades team
Prepare customer quotes and invoices, and follow up on outstanding payments
Process supplier purchase orders and reconcile supplier invoices
Maintain accurate customer records, job files, and warranty documentation
Perform basic bookkeeping tasks — expense entry, bank reconciliation, and liaising with the accountant/bookkeeper
Track orders and follow up on stock/materials with suppliers
Manage general office administration — filing, correspondence, and data entry into job management software
Assist with compliance paperwork, including certificates of compliance and safety documentation
Provide day-to-day administrative support to the business owner and trades team
Pay: $***** – $***** per hour
Work Location: In person

📌 Office Administrator – Aluminium & Glass Trade (Darwin)
🏢 Patel biz enterprise
📍 Darwin