Techskill Academy, a part of the EFLR group, is seeking an experienced Account Manager to join our growing team and play a key role in supporting employers and students participating in Queensland government-funded training programs, in particular the Skills Assure Program.This is an chance to join a well-established, top 6%, Registered Training Organisation (RTO) and work at the intersection of vocational education, employer engagement, and workforce development.Reporting to the Chief Operating Officer, you will manage a portfolio of students and employers throughout their training journey, ensuring exceptional service, strong stakeholder relationships, and compliance with Skills Assure Supplier (SAS) funding requirements.About the RoleAs the primary point of contact for students, employers and key external stakeholders, you will manage accounts from initial enquiry and eligibility assessment through to enrolment, training contract registration and ongoing account support.Key responsibilities include:Managing relationships with students, employers and industry stakeholdersConducting eligibility and suitability assessments for government-funded training programsSupporting employer engagement and workforce development initiativesManaging and progressing warm leads through the enrolment processMaintaining accurate CRM and student management system recordsEnsuring compliance with funding contract requirements and internal proceduresMonitoring account health and proactively resolving issuesProviding reporting and insights on enrolment activity, pipeline performance and account statusWorking closely with Operations, Training, Compliance and Student Support teams to deliver outstanding outcomesAbout YouTo be successful in this role,



you will bring:Previous experience in account management, client relationship management or stakeholder engagementExperience working within or alongside an RTO environmentKnowledge of government-funded training programs, apprenticeships or traineeshipsStrong communication and relationship-building skillsExcellent organisational skills and attention to detailExperience using CRM systems and maintaining accurate recordsThe ability to manage multiple priorities while delivering exceptional customer serviceA proactive and solutions-focused approachHighly regarded:Experience with Skills Assure Supplier (SAS), User Choice or Certificate 3 Guarantee funding programsExperience using HubSpot and/or aXcelerateExisting networks within Queensland industry, employers or vocational education sectorsWhat's on OfferCompetitive salary (OTE $*******) plus significant upside potential with an uncapped commission structureCareer growth opportunities within a growing education and training organisationVehicle allowance – role is office and field basedSupportive, dynamic and collaborative team cultureOpportunity to work with employers and students making a real difference in their careersAbout Techskill AcademyTechskill Academy is a leading Queensland Registered Training Organisation committed to helping students build meaningful careers and supporting employers to develop skilled workforces through high-quality vocational education and training.If you're passionate about stakeholder management, workforce development and creating positive outcomes for students and employers, we'd love to hear from you.Apply now with your resume and a brief cover letter outlining your relevant experience.
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📌 Account Manager | Funded Training Programs (Brisbane)
🏢 EFLR Group
📍 Brisbane