We need people who enjoy talking, who are bubbly and want to provide the best experience for our customers.
This role is front of house.
Serving the Customer
Provide an efficient and friendly service when taking orders at the front counter and drive-thru window.
Sell and provide assistance to customers in their selection of product range.
Suggest additional items and promotional items to complement the customer's meal.
Pack product for customers for either take away, dine-in or drive-thru collection.
Clean tables, internal and external bins, chairs, floor, toilets, front counter area, brass fittings, windows and car
park to ensure a hygienic setting for customers.
Adhere to and model appropriate company personal presentation and dress standards as per Restaurant Induction
and Safety Manual
Manage cash register float and prepare regular surplus cash deposit in accordance with Cash Handling procedures.
Maintain stock levels of condiments, straws, serviettes, customer feedback forms and product boxes.
Maintain stock levels and neat presentation standards in fridges.
Ensure product is facing forwards and stock is
correctly rotated in accordance with date coding and company policy and procedures.
Display standard and promotional in-restaurant advertising material in line with company policy and procedures.
As a member of the restaurant team, actively participate and contribute to restaurant team outcomes by making
suggestions for improvement as based on observations and customer feedback.
Food Preparation
Provide fresh quality product for our customers.




Prepare and cook product in accordance with all Food Handling and Hygiene guidelines.
Pack and present prepared and cooked products in correct packaging.
Clean kitchen equipment, utensils, floor, and cool room fittings throughout the day and at close of trade.
Adhere to company Job Safe and Food Safe practices.
Safety
Demonstrate a thorough knowledge of company, safety, and restaurant policies and procedures and notify the
restaurant management team of any safety procedure or matter which is not fully understood or breached.
Report any safety hazard within the work area of malfunction of any machinery, plant or equipment to the
management team.
Report workplace incidents and near misses within required time frame to the manager on duty
Comply with all written or verbal instructions to ensure personal safety and the safety of others.
Job Type: Casual
Benefits:
Employee discount
Work Location: In person
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Pay: $***** – $***** per hour
Benefits:
Employee discount
Ability to commute/relocate:
Balcatta WA ****: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
How would you react to an angry customer?
Why do you think you will be a customer champion?
Language:
Fluent English (Required)
Work Location: In person

📌 Red Rooster Customer Champions (Perth)
🏢 Red Rooster Northlands
📍 Perth