About Us
At Doctors and Co., we are dedicated to enhancing the health and wellbeing of our community through exceptional medical care.
Our mission is to provide high-quality, accessible healthcare solutions tailored to our patients' needs.
As a leading healthcare provider in Australia, we pride ourselves on our compassionate approach, cutting‐edge treatments, and a patient‐centric ethos.
Our team at Wollongong Doctors is driven by a shared commitment to excellence and innovation in the medical field.
Role Overview
We are seeking a friendly and organized Medical Receptionist to join our growing healthcare team at Wollongong Doctors.
In this role, you will work at the front desk of our medical clinic and assist our patients and other visitors.
Your primary job duties will include greeting and checking in patients, answering questions, collecting patient co‐pays, processing paperwork, and scheduling appointments.
You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients.
Key Responsibilities
Open and close clinic as per set procedure
Greet patients and other callers in a skilled and courteous manner
Make appointments for patients
Ensure medical records are managed confidentially and efficiently
Accurately process patient payments via cash, Eftpos, and direct bill transaction
Invoice Medicare, Private Health Funds, TAC, Workcover
Knowledge of the MBS schedule and correct billing procedures
Deal with referring doctors, hospital staff, pharmacists, etc. courteously and helpfully




Attend to patient enquiries
Check and handle internal emails
Fill in the roster when staff is away, on holidays, and sick leave
Maintain the reception waiting area and consulting rooms tidy, including the clean up of spills if necessary
Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents
At all times maintain confidentiality of patient personal and financial information
Complete recalls
Support the day to day operations of the medical centre
Exceptional customer service and teamwork skills
Selection Criteria
Demonstrated ability to work in a team
Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)
Strong organisational and problem‐solving skills
Ability to work in a fast‐paced environment, including multitasking
Ability to communicate with internal and external stakeholders both verbally and in writing
Commitment to quality patient service
At least 1 year experience as a Medical Receptionist in a medical practice
Additional Requirements
Current Police Check
Current Working with Children clearance
Current First Aid/CPR certificate
Immunisation Record
Driving Licence/Photo ID
Availability to work Sunday shifts as part of the roster
Apply now and let's make a meaningful impact on healthcare together.
Alternatively, you may send out your resume to .
Only short‐listed candidates will be contacted.
Job Types: Casual/Part Time
Salary: Remuneration will be negotiable based on experience.
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📌 Medical Receptionist (Wollongong)
🏢 Doctors&Co
📍 Wollongong