At Bupa, purpose meets possible.
Join us and help shape a future where healthcare is more connected, more personal and more human.
We're a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world.
Healthcare is changing, and so are we.
We're investing in more clinics, better systems and smarter, more connected ways to help our customers.
As we continue to expand our services and invest in innovation, you'll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Just imagine the impact you could make.
Key details
Our Receptionist-Concierge's are the first point of contact for our customers in our Visa Medical Assessment Centres and provide information and instructions to help guide our customers through the medical assessment process – making sure that customers are aware of what they need to do and why.
We're looking for
1X Part‐Time fixed term position.
3 days per week - contract till January ****
Centre hours can be from 8am‐6pm Monday to Friday, Saturday & Sunday 8am to 4pm
Availability to work on a rotational roster between opening hours
What you'll do
Conducting an identity and security check and escalating any identified risks
Processing payments via EFTPOS
Confirming customer documentation is completed to requirements and processing forms
Confirming which examinations the customer is required to complete and explaining this to the customer
Entering required data and information into customer management systems and databases
Explaining the steps throughout the visa medical examination and ensuring the customer understands the key elements of the visa medical examination process
Your background
Demonstrated customer focus and a skilled,



service‐orientated and helpful approach
Excellent attention to detail and the ability to deliver accurate and constant outcomes in a busy and repetitious environment
Well‐developed communication skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds and adapting communication style to meet the needs of the customer as well as convey information and key points clearly and concisely
Sound IT and computer skills
The ability to work effectively within a highly structured environment driven by procedure and process, and adhere to established processes, quality standards and targets
Why Bupa
This isn't your average Receptionist position.
This is your opportunity to join a warm and supportive team and Centre and have a real impact on establishing the Bupa Medical Visa Services customer experience in Dandenong.
Bupa's Benefits
No late night or overnight shifts or working public holidays
A big, supportive team where your contribution is truly valued – our people love working at Bupa
Opportunity to build your career with a Global leader in healthcare
Significant Bupa product and services discounts
Permanent roles also attract performance incentives
Apply now!
Interviews will begin as applications are received.
To learn more about working at Bupa please visit our website:
Here at Bupa your wellbeing, identity, and personal story are respected and valued.
We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment.
We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
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📌 Dandenong Receptionist - Concierge, Part-Time Ftc (Victoria)
🏢 Bupaoptical
📍 Victoria