Job Description
Apprentice opportunities are available for an immediate start within one of our accommodation villages located in the Bowen Basin, QLD.
Join our Catering team as a 1st, 2nd or 3rd Year Apprentice and build your cookery career in a fast‐paced, supportive kitchen environment.
Benefits
Equalised fortnightly pay + Super
Permanent full‐time opportunities supporting the completion of your apprenticeship, followed by clear pathways for career progression through continued training
Annual Staff Retention Bonus (Conditions Apply)
Food and accommodation provided on site (for those not living locally to the Village)
Access to Civeo's Employee Platform – The Civeo Hive, offering discounts and deals across hundreds of retailers
Access to on‐site facilities such as Gyms, Hubs and Pools (may vary per Village)
Access to wellbeing and employee programmes including Employee Assistance Programme (EAP) and on‐site Health & Lifestyle Coordinators, providing personal exercise plans and nutritional education
BYO Work Mate Referral Incentive Program – get paid for referrals!
(Conditions Apply)
Qualifications & Requirements
Ideally experience working in commercial kitchens
Capability to work well under pressure
Demonstrated experience working successfully in a team
Flexibility to work day and/or night shifts if required for your role
Knowledge of workplace safety systems and compliance
Valid working rights within Australia for the next 4 years (Sponsorship NOT available)
Exceptional communication and time‐management skills
Remote work experience (highly regarded)
Current Driver's Licence (highly regarded)
Commitment to complete written and practical competencies and assessments towards Apprenticeship
Responsibilities
People
Understand annual personal and company objectives and take part in regular appraisal processes to assess performance and provide feedback to management
Undertake technical and other training as required and attend periodic team and individual meetings as required
Work harmoniously with the Kitchen team and other Village teams and behave in a proper manner at all times
Always apply safe work practices to contribute to the safety culture at Civeo
Customers
Liaise with customers in a friendly and helpful manner, taking note of their comments and suggestions and alerting the Executive Chef




Develop excellent product knowledge and advise guests and staff accordingly
Meet all guest satisfaction targets relating to food and beverage services
Facilitate and maintain a safe environment for our customers
Process
Prepare and present standard menus to the agreed menu cycle and production plan
Maintain safe and hygienic food preparation and storage areas, including proper storage of food, equipment, utensils and implements
Safely handle knives throughout work activities, minimising injuries, and undergo refresher knife skills training where required
Carry out work safely to company and statutory standards, including HACCP and ISO accreditations
Carry out daily temperature checks of fridges, freezers, storage areas, deliveries, recording results and taking appropriate action if any fall below standard
Ensure that the correct uniform and protective clothing is worn, in a clean, pressed and presentable condition, following Civeo policies on uniform and appearance
Ensure all health, safety, quality and environmental standards and legislation are strictly met, ensuring a safe environment for employees, customers, contractors and visitors, and promptly reporting any issues, potential issues or near‐miss events
Follow Standard Work Instructions in all relevant areas of the kitchen and contribute ideas for improving processes and procedures
Promptly bring equipment breakdowns and repair requirements to the attention of the Executive or Sous Chef
Promptly bring raw or cooked food quality issues to the attention of the Executive Chef or Sous Chef
Finance
Assist in ensuring cost‐effective and productive use of food and other stock items, ensuring sufficient stocks at all times while reducing waste
Other
Any other required duties appropriate to the scope, nature and seniority of the role
Skills, Knowledge and Experience
Knowledge of workplace safety systems and compliance, including responsibilities to self, other persons and property, including the safe operation of plant and equipment and manual handling




Knowledge of equipment and materials routinely used in kitchen operations
Competency & Behaviours
Meets all team deadlines and responsibilities
Listens to others and values opinions
Helps team leader to meet goals
Welcomes newcomers and promotes a team atmosphere
Seeks win‐win relationships
Builds customer confidence
Is committed to increasing customer satisfaction
Sets achievable customer expectations, assumes responsibility for solving customer problems, and ensures commitments to customers are met
Solicits opinions and ideas from customers
Responds to internal customers
Sets specific requirements for all requests
Meets commitments and delivers solid results against expectations
Looks for ways to improve
Meets commitments, works independently and accepts accountability
Handles change, sets personal standards and stays focused under pressure
Meets attendance and punctuality requirements
Steps up when asked
Can easily establish good relationships with customers and staff
Relates well to people at all levels
Has networked with a wide range of contacts
Is able to use humour to bring warmth to relationships with others
Physical Requirements
High level of physical fitness, health and strength
Lift, push, pull and carry up to approximately 20kgs
Stand and walk for extended periods of time
The ability to bend, stretch, twist or reach with your body, arms and legs
Squat, crouch and sit
Reach above shoulder level, chest to shoulder level, below chest level and behind body
Twist, turn and tilt neck
Good hand‐eye coordination
Tolerate exposure to dust and cleaning chemicals
Tolerate working in hot and cold temperatures
Push a trolley
Use a step ladder
Unimpaired vision (including with the aid of prescription eye glasses)
Unimpaired hearing (including with the use of a hearing aid)
Manual dexterity, strength and steadiness – the ability to move hands and fingers to grasp, manipulate and assemble objects
Stamina – The ability to exert yourself physically over long periods
Trunk strength – The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without fatiguing
Tolerate any required personal protective equipment (PPE) such as gloves, or other PPE deemed necessary
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📌 Apprentice Chef | Nebo | 14:7 (Townsville)
🏢 Civeo Australia
📍 Townsville