CompanyHastings Deering (Australia) Ltd is one of the top 5 Caterpillar dealerships globally, offering sales, rental and support services for Cat® products across various industries.BenefitsCompetitive salary with annual reviews and health, wellbeing and financial security benefitsTraining, mentorship and career development opportunities specific to your roleStable, long‐term employment with a secure positionContinuous improvement initiatives and a culture of inclusion and technology adoptionAccess to growth opportunities at a regional, national and international level through the global Sime networkHealth and wellbeing support programs, free health checks and discounted private health insuranceTeam‐building events, lunches, BBQs and an active social groupPaid parental leave – 16 weeks for primary carers, 2 weeks for secondary carersAbout the RoleThe Administrator will work full time (Monday – Friday) in Toowoomba.
Key responsibilities include:Building and maintaining robust relationships with key customer accounts and delivering exceptional customer serviceProcessing credit returns, COD (Cash on Delivery)
transactions and customer credits accurately in line with company proceduresMaintaining accurate cash sales records and managing non‐trade purchase orders (POs)Coordinating and managing parts backorders, ensuring timely communication and resolutionSupporting inventory management and parts tracking through internal systems such as Microsoft Dynamics and PCCMonitoring orders, stock levels and transactions to ensure accurate records and efficient operationsLiaising with customers, suppliers and internal departments to facilitate smooth business operationsProviding general administrative and operational support to maintain workflow efficiencyQualifications and SkillsProven administrative work history with demonstrable experienceStrong focus on teamwork and customer service deliveryExperience in an administrative position within a fast‐paced environmentEfficient data entry skills and high attention to detailAbility to work with management and staff to deliver required outcomesEffective time management and well‐developed verbal and written communication skillsInitiative, problem‐solving and decision‐making abilityUnderstanding of job workflow and SIP processesQualifications in Business/Office Administration (desirable)Experience with advanced MS Office, ERP and AX Business Systems
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