At EBM Group, we believe that when good people come first, great things happen.
Celebrating our 50th year in ****, we are one of Australia's leading privately owned insurance and risk management organisations, providing broking, underwriting, and risk solutions for businesses and individuals nationwide.
Our vision is simple: To make every relationship count.
That is why everything we do - from EBM Insurance & Risk and EBM RentCover to CoverLink and EBM CoverLink - is grounded in care, expertise, and integrity.
We put people first, building trust, enhancing connection, and helping Australians protect what matters most.
Join us and be part of a team where human values, optimism, and relationships come first.
Because when you thrive, so do the people and communities we serve.
Reporting to an experienced Executive Account Manager, the successful candidate will effectively manage a well-established portfolio of SME clients with policies including PI, GL, Business Packs, Cyber Liability, Management Liability and Commercial Motor.
Areas of responsibility include:
Renewal marketing and negotiation
Claims management, including processing, tracking, recording and ensuring timely settlement of claims
Maintenance of client relationships
Assistance with the development of new business
Coordination of processing instructions for quotations, new business, endorsements, renewals and cancellations
Proactive planning and preparation for new business, renewals, endorsement, cancellations and lapses
About You:
Completion of Tier 1/ Tier 2 qualification
Thirst for continual improvement and a desire to learn
Motivation to contribute directly to the achievement of KPIs impacting client retention, revenue and client satisfaction




Demonstrated experience as a team player, who is eager to take the initiative to ensure the efficient running and growth of the portfolio
Superb organisational skills, an eye for detail and excellent communication abilities
In Return
EBM values our team members and offers generous benefits that make EBM a great place to work.
Health and Wellbeing
Access to EBM's Employee Assistance Program that provides anonymous counselling services to all team members.
Flexible working arrangements to help you achieve balance between work and personal commitments.
Access to leave such as 'Me Day', Pet Leave and purchased leave.
Free annual Flu vaccinations
Body and Mind Allowance providing financial support towards your chosen fitness and activities.
Social and Community
EBM recognises the incredible achievements of our team members with a 'Values' award program to celebrate those who stand out for exhibiting our values.
EBM provides opportunities for you to participate in charity events and programs that support our local communities.
The EBM Social Club hosts a range of extra fun events throughout the year.
Discounts and Other Perks
Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
Discounts on your personal insurances.
Referral rewards for team members who successfully refer people to roles at EBM.
How to Apply
If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach your covering letter and resume.
Applicants must have unrestricted working rights in Australia to apply for this role.
For further information please contact Tania Rogers on .
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📌 Account Manager (Melbourne)
🏢 EBM Insurance & Risk
📍 Melbourne