Bridgestone Select Launceston is seeking a Sales/Auto Service Advisor.
As one of the largest B-Select stores in the Country, we perform auto service and mechanical work, supply and fit tyres for passenger/4x4 vehicles, heavy vehicles, industrial and agricultural equipment.
You would be part of a team of 15, at a contemporary site with new high end equipment, and some of the highest customer satisfaction ratings in the Country (96% vs National average of 88% - Google ratings of 4.7 stars).
Working front of house as a primary contact point for the 3 divisions of the business: Retail, Mechanical, Commercial, your day consists of:
Greeting customers in a professional and friendly manner
Discussing/selling tyre and/or auto servicing requirements with customers in person and via telephone/emails
Scheduling bookings in conjunction within the relevant departments of the business
Liaising with tyre and auto technicians regarding customer non-standard requirements
Providing customers with updates on their vehicle progress and any issues that have arisen
Processing customer payments and ensuring accurate information on invoices
Building and maintaining strong customer relationships
Addressing customer concerns and resolving any issues in a prompt and professional manner
Criteria
Sales experience - preferably with tyres,



or a strong knowledge of tyres from personal life (4x4, motor racing interests)
Excellent communication and interpersonal skills
Experience with Marlin GTX or other automotive workshop software highly desired, however training will be provided
Self motivated and a desire to load share with colleagues when required
Demonstrate honesty and integrity at all times with customers
Be reliable and punctual on a daily basis
Possess a current drivers' licence (manual endorsement gets a high five!)
Experience in the automotive industry is preferred.
Ability to make decisions
Time management abilities, manage customer appointments and monitor progress through the workshop
Proficiency in using computer systems and a willingness to learn.
Ability to explain information to a range of customers from diverse demographics
Attention to detail and accuracy in completing documentation
Benefits
Strong competitive remuneration negotiable based on experience
Workshop with top of the range equipment and tools
Very modern and comfortable shop environment
Full time secure employment
Safety priority focused workshop
Staff discounts on products and labour services
Mon-Fri operations

📌 Service Advisor/Tyre Sales (Launceston)
🏢 B Select Launceston
📍 Launceston