Cookaborough, a Melbourne-based SaaS platform, is seeking a Customer Support Specialist to assist Cooks, Care Providers, and Customers.
You will handle phone, email and LiveChat inquiries, deliver compassionate guidance, and work with internal teams to resolve issues in a rapid-paced workplace.
The role focuses on Support at Home (SaH) and NDIS customers, with opportunities to enhance the Help Centre and drive product improvements while delivering excellent customer experiences.
J-*-Ljbffr