Salesforce is seeking an ambitious Swarm Lead for the APAC shift to own end-to-end customer experience and coordinate rapid response for technical cases. You will collaborate with engineers and managers, mentor teammates, and contribute to knowledge sharing across the global support organization.
The role requires robust collaboration, cloud certification credentials, and a proven background in customer support within enterprise cloud settings. Flexibility to work after hours is expected.
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📌 Senior Swarm Lead – 24/7 Apac Customer Support New South Wales
🏢 612 SFDC Australia
📍 New South Wales
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