Guest Relations Team Lead - Hybrid (9‑Day Fortnight) (City of Willoughby)

Guest Relations Team Lead - Hybrid (9‑Day Fortnight) (City of Willoughby)

08 Aug
|
Carnival Group
|
City of Willoughby

08 Aug

Carnival Group

City of Willoughby

Princess Cruises is seeking a Team Leader, Guest Relations to inspire and coach a high‑performing team, delivering exceptional service across our Australian function. This hybrid role includes working from home and our Chatswood office, with a focus on escalating guest issues, using data to drive improvements and partnering with our contact centre to enhance the guest experience.

You will lead daily operations, coach team members, and foster a team-oriented culture while leveraging your

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📌 Guest Relations Team Lead - Hybrid (9‑Day Fortnight) (City of Willoughby)
🏢 Carnival Group
📍 City of Willoughby

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