Lavistone is a leading Australian supplier of premium surface solutions.
Established in , we have grown into one of the most competitive brands in the market, servicing builders, stonemasons, architects and retail clients across Australia. We pride ourselves on delivering high-quality products and exceptional customer service, supported by a skilled and passionate team.
About The Role
We are seeking a friendly, proactive and organised
Showroom & Customer Support Consultant
to join our Melbourne team.
This is a key client-facing role responsible for delivering a premium showroom experience while actively supporting customer engagement and business growth. The successful candidate will manage client interactions, strengthen ongoing relationships and provide essential support to the sales team through proactive communication and follow-up.
You will play an significant role in enhancing customer experience and contributing to the continued growth of the business.
Working Time: Tuesday to Friday 8:30am-4:30pm, Saturday 9:00am - 3:00pm
About You
Friendly, confident and well-presented
Highly organised and able to multitask in a quick-paced environment
Passionate about customer service and interior design
Comfortable speaking on the phone and making outbound calls
Demonstrates strong product knowledge and contributes positively to team development and collaboration
Requirements
Minimum 1 year experience in reception, customer service or similar role preferred
Excellent communication and interpersonal skills
Basic Microsoft Office skills
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