We are seeking a warm, organized, and professional Casual Receptionist to join our private clinical psychology practice. You will be the welcoming first point of contact for our clients—both in-person and via phone/email—ensuring they feel comfortable and supported from the moment they reach out.

This role is ideal for a person with advanced computer skills knowledge, ideally someone completing or studying a university degree (particularly in the area of psychology), with a keen eye for detail, robust communication skills, and the ability to manage a quiet, confidential professional environment.

Key Responsibilities

- Client Greeting & Care: Welcoming clients warmly upon arrival, managing waiting areas, and ensuring a calm, professional atmosphere.

- Communications: Managing incoming client inquiries via phone and email, scheduling appointments, and handling intake coordination.

- Practice Administration: Processing billing, managing patient management software, and assisting with general day-to-day clinic upkeep.





- Confidentiality: Maintaining strict privacy and data security standards in line with healthcare practice requirements.

About You

- Proven experience in reception, administration, or customer service (healthcare or professional services background is a strong advantage).

- Exceptional interpersonal and communication skills with a natural warmth and empathy.

- High-level attention to detail and strong computer literacy (comfortable navigating practice management software, calendar systems, and email platforms).

- Discretion, maturity, and a high respect for client confidentiality.

- Reliability and a proactive, problem-solving approach.

What We Offer

- A supportive, quiet, and professional working environment.

- Regular, predictable casual hours.

- Competitive casual hourly rate commensurate with experience.

#J-18808-Ljbffr

📌 Psychology Clinic Receptionist (Inner West Council)
🏢 Psycs
📍 Inner West Council