Your Mission:

Join a fast-paced IT environment where your technical expertisekeeps our systems humming and our people connected. As the go-totech troubleshooter, you’ll be the first line of defence againstsystem issues, security threats, and user frustrations, making areal impact every day.

What You’ll Be Doing:

- Deliver responsive L1–L2 support acrossdesktops, systems, telephony, mobile devices, and AVsystems.
- Administer user accounts, security policies, andconfigurations via Active Directory andMicrosoft 365 .
- Manage Exchange, Intune, Endpoint Configuration Manager,and MDM platforms.
- Troubleshoot network issues, hardwarefaults, and software bugs with precision and speed.
- Monitor and elevate cybersecurity threats, ensuring asecure digital environment.
- Collaborate on IT projects, audits, and continuousimprovement initiatives.

Tech Stack You’ll Work With:

- Networking: LAN/WAN, DHCP, PrintingServices, basic network troubleshooting

Why You’ll Love It Here:

- Salary Packaging: Up to $15,900 tax-free +$2,650 for meals/entertainment + novated leasing.
- Career Growth: Regular training,upskilling, and exposure to enterprise-level tech.
- Culture: Casual Fridays, inclusive teamvibe, and a mission-driven workplace.
- Coffee Perks: Fuel your day with ourin-house coffee machine,



because outstanding support starts withgreat coffee.
- Parental Leave: 16 weeks of paidleave.

Who You Are:

- A tech-savvy problem solver with a passion for user supportand system reliability.
- Experienced in help desk/service desk environments andenterprise IT tools.
- Skilled in troubleshooting across hardware, software, andnetworks.
- Cyber-aware and proactive about security bestpractices.
- A team player who thrives in collaborative,service-oriented environments.

Must-Haves:

- Tertiary qualification in IT (Cert IV, Diploma orDegree).
- SA Driver’s Licence.
- DHS Working with Children Check.
- NDIS Worker Screening Check.

Why UnitingSA?

We’re a values-driven organisation making a real difference inthe community. As part of our IDT team, your work powers thesystems that support aged care, disability services, housing, andmore. You’ll be part of something bigger-tech with purpose.

We welcome applications from all community members, includingAboriginal and Torres Strait Islander peoples, people fromculturally diverse backgrounds, and people with all abilities anddiversities.

Applications close: Thursday 20thAugust 2026.

Our application process is mobile-friendly for your convenience.

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📌 ICT Support Services Officer (Adelaide)
🏢 UnitingCare
📍 Adelaide