Heidi is seeking a content leader to own the Help Center end to end and shape all customer-facing information at a fast-growing healthtech startup. You will work with Product, Engineering, and Marketing to ensure accurate, multilingual content is in place before customers encounter it, and you will directly write and curate content to meet high standards.
You will design and implement scalable processes for content, focusing on AI-enabled support tools while maintaining a robust human reader
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📌 Head of Knowledge & Content for AI Healthcare (City of Sydney)
🏢 Heidi
📍 City of Sydney
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