Uniting NSW.ACT is seeking a Head of Quality and Service Improvement to lead the enterprise quality function, shaping strategy and embedding continuous improvement across a complex not-for-profit with 12,000+ employees. You will build and lead a high‑performing team, partner with executive leaders, and ensure quality informs decision‑making, safety, and customer outcomes across NSW and ACT.
This is a senior leadership role focused on ensuring quality remains central to service delivery and
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📌 Head of Quality & Service Improvement — Lead Enterprise Change (City of Sydney)
🏢 Uniting NSW & ACT
📍 City of Sydney
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