Recent Era Technology is seeking an experienced Service Delivery Manager to lead end-to-end service delivery across Perth, Brisbane and Adelaide. You will supervise Technical Team Leads and the Customer Success Manager, ensuring customer satisfaction and strategic outcomes across multiple sites.
The role requires strong ITIL proficiency, experience with MSP platforms, and a data-driven approach to service performance. Travel between offices is expected to maintain leadership presence.
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📌 Senior MSP Service Delivery Leader (Adelaide)
🏢 New Era Technology
📍 Adelaide
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