Tech Support Engineer Lead — AI-Driven Cloud & API Expert (Adelaide)

08 Aug

Ingram Micro

Adelaide

08 Aug

Ingram Micro

Adelaide

Ingram Micro is seeking a highly experienced Lead Technical Support Engineer to act as the senior technical leader within our global support organization. You will mentor engineers, drive cross‑functional collaboration with Product and Engineering, and own complex issue resolution at scale.

This role emphasizes shift‑left initiatives, automation, and AI‑enabled troubleshooting to reduce MTTR, improve platform stability, and deliver excellent customer outcomes in a hybrid working workplace.

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📌 Tech Support Engineer Lead — AI-Driven Cloud & API Expert (Adelaide)
🏢 Ingram Micro
📍 Adelaide

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