Company Overview

Bolton Clarke Group is one of Australia’s largest independent, not-for-profit providers of home care, retirement living, and residential aged care, operating nationally and internationally. The Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, including the Allity, McKenzie & Acacia Living Group.

About the Role

As a Personal Care Worker you will assist senior staff in delivering comprehensive care to customers, especially those needing extra support due to physical limitations or frailty. You will provide high quality care, facilitate activities to enhance physical, social, emotional, and intellectual development, and supervise daily hygiene practices. You will report any changes in customers’ conditions to senior staff, advocate for customers’ wellbeing, and collaborate with families and the care team to ensure high-quality care. You will also mentor new staff to support their development.

Responsibilities

- Focus on customers and residents using a person‑centered approach, demonstrating values of patience, empathy, and listening, and respecting the customer’s diverse and unique needs.
- Attend to the personal care needs of customers, with a focus on those requiring additional support due to specific physical limitations or frailty.
- Identify and report changes in customers’ circumstances and health, monitor and record clients’ vital signs, and assist with medication management, including reminders and administration as prescribed.
- Provide manual handling assistance to customers with daily tasks and support daily hygiene routines (showers or baths, shaving, and nail care).
- Assist customers with their aids, such as applying surgical/support stockings or operating a tens machine.

Qualifications





- Certificate III in Individual Support, Disability, Aged Care, or Home and Community Support; or currently studying a Diploma of Nursing or Bachelor of Nursing with completion of a successful clinical placement; or equivalent.
- Current First Aid Certificate HLTAID003.
- Post‑Certificate experience providing First Aid and moderate experience in daily activities, medication management, and providing emotional support to elderly or disabled individuals.
- Proficiency in activities of daily living, person‑centered practice, medication administration and monitoring, and providing medical and personal support and care to patients or residents.
- Excellent analytical thinking, communication, customer experience, emotional intelligence, planning and prioritisation, and results‑orientation skills.

Location

A new opportunity is available to join the Bolton Clarke Home & Community Support team. The position is based in Queensland.

Benefits

- Excellent work/life balance with shifts that suit personal needs.
- A caring team setting with strong clinical and allied health support.
- Career progression and development opportunities.
- Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax‑free private health insurance and gym discounts.
- An Employee Assistance Program for staff and family.

Diversity and Inclusion

At Bolton Clarke we expect all staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status, and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

Contact

For further queries, please contact Ashley Hurman ( ).

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📌 Personal Care Worker (Toowoomba Regional)
🏢 Bolton Clarke Group
📍 Toowoomba Regional