The Senior Engagement Manager is a leader and project manager who thrives on client, company, and team accomplishment. This person will be hands‑on with the development of key project deliverables such as charter, project/staffing plans, issue logs, etc. while driving client engagement. Any budget or resourcing constraints will be communicated and addressed, keeping in mind the project's success and profitability.

Key Responsibilities

- Become an expert in Workday's Implementation Methodology and use it on all engagements.
- Demonstrate competency in the Workday product suite – HCM, Payroll, and/or Financials.
- Ensure projects are properly planned and staffed.
- Provide guidance and mentoring to Principal Consultants working on their implementations.
- Work with the client project manager to identify/resolve all issues that could impact project scope and/or timeframes.
- Ensure the project is delivered within the budget outlined in the SOW.
- Work with Delivery Assurance to ensure compliance with agreed to checkpoints.
- Assist in the transition of the client from skilled services to product support.
- Ensure the client can serve as a reference upon completing their implementation.

Duties and Tasks

- Track issues and risks, communicate status, and elevate concerns about applications.
- Present at Executive Steering Committee meetings.
- Present client with change orders in the event they are asking Workday to perform tasks that are outside the scope of the SOW.




- Participate in the sales cycle as requested to gather requirements, formulate delivery approach, and develop a proposal/SOW.
- Identify opportunities to position other service offerings.
- Simultaneously manage multiple Workday product implementations in the Project Manager role.

Education and Experience Requirements

- Bachelor’s degree in Business Management, Business Information Systems, or related field.
- 3‑5 years previous Workday experience.
- Knowledge of Internet technology and Enterprise Resource Planning.
- Background in HR, Finance, or Payroll.
- Previous experience in a project management role for ERP software installations.
- PMP a plus.

Legal and Inclusion Statements

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Accommodations: If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.

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📌 Workday Senior Engagement Manager (City of Sydney)
🏢 Collaborative Solutions
📍 City of Sydney