The role would be for Design and Architect Service-now ITSM application. The Architect will work very closely with ITSM Process Architect, customer personnel, Business Analyst(s), IT Architect, IT support teams, and other technical teams to ensure that business needs around the implementation of the ServiceNow Platform are in a controlled and predictive manner.
Responsibilities
- Understands technical and functional design requirements for ServiceNow
- Provide High-Level Design and technical solutions for ServiceNow implementation
- Architect Integrations with ServiceNow using LDAP, Trusted Sources for SSO, Mid server, web services, email, and other relevant technologies
- Design and Architect ServiceNow CMDB and Discovery Jobs
- Design and Architect Automation workflows using ServiceNow Orchestrator
- Understands the workflow engines
- Create prototypes for client engagements
- Identifies system deficiencies and recommends solutions
- Understands the necessity of and contributes to coding standards
- Develops internal and external meeting objectives and agendas
- Prioritizes multiple tasks effectively.
- Promotes active listening with team members.
- Contributes appropriately to conversations.
- Follows through with commitments and fosters mutual trust with fellow employees.
- Assumes additional responsibility without being asked.
- Encourages fellow team members to make innovative contributions and embrace current ideas.
Qualifications
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📌 ServiceNow Architect_ (City of Sydney)
🏢 Axiom Technologies
📍 City of Sydney
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