Customer Care Specialist — Drive Delight in E‑Commerce (Port Phillip City)

Customer Care Specialist — Drive Delight in E‑Commerce (Port Phillip City)

08 Aug
|
Kogan.com
|
Port Phillip City

08 Aug

Kogan.com

Port Phillip City

Kogan.com in Australia is seeking customer-focused team members for the Customer Care role. You will resolve queries, support best practices, and advocate for customers to drive a great experience and business growth.

You will own escalated issues, process refunds and replacements, liaise with freight carriers, and collaborate with teams to continuously improve service. This role offers opportunities to contribute to strategy and customer excellence within a fast-paced eCommerce workplace.

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📌 Customer Care Specialist — Drive Delight in E‑Commerce (Port Phillip City)
🏢 Kogan.com
📍 Port Phillip City

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