NRMA is seeking a passionate Team Manager for their Roadside Contact Centre, specifically for Aboriginal and/or Torres Strait Islander peoples. The role involves leading a high-performing team to excel in customer service while promoting a culturally safe environment.
Responsibilities include mentoring, handling escalated inquiries, and tracking training participation. The position offers flexibility and well-being advantages, along with opportunities for professional growth within NRMA.
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📌 First Nations Contact Centre Team Lead (City of Sydney)
🏢 Nrma
📍 City of Sydney
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