We are seeking a IT Support Engineer to bridge customer requirements with software solutions. You will provide technical expertise, optimize software usage, support implementations, and collaborate with development teams in an agile environment.

Key Responsibilities

- Understand customer needs and translate them into technical solutions.
- Provide technical support, software testing, and customer training.
- Assist in technical sales, tendering, and solution development.
- Create technical documentation and ensure seamless data integration.
- Work closely with product teams to deliver and implement solutions.
- Support project phases from design to execution using Agile/Scrum or Waterfall.

Qualifications & Skills

- Degree in Electrical/Software Engineering, IT, or related field.
- 5+ years of experience (preferably in the energy industry ).
- Expertise in Microsoft SQL Server, C#, and software configuration .




- Familiarity with SQL queries, Python, data modeling, and analytics is a plus.
- Strong communication and customer relationship skills.
- Experience with Agile/Scrum, Waterfall, and tools like JIRA, MS Project.

Note: Looking for someone who has worked with electrical or utility companies.

Ready to set off on an incredible career adventure? Take the leap and have a confidential discussion; please email me at .

To submit your application, please press APPLY NOW.

Seniority Level

Mid-Senior level

Employment Type

Full time

Job Function

Customer Service, Information Technology, and Engineering

Industries

Information Services, Industrial Machinery Manufacturing, and Manufacturing

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📌 Information Technology Support Engineer (Melbourne)
🏢 Adecco
📍 Melbourne