EVOCA Group is a leading multinational company in the out-of-home coffee machine sector, providing comprehensive range of coffee machines and payment solutions for the Vending, HoReCa and the Office Coffee Services markets. The company is also a world leader in the production of automatic snack and beverage vending equipment.

We provide business-to-business after-sales and technical support worldwide for our made in Italy products, through a network of distributors and branches across the globe.

About the role

We are currently seeking a dedicated and enthusiastic professional to join our energetic team in Sydney.

The position will provide you with great exposure to a range of functions including customer service and office administration.

This is a min 30hrs to max 37.5hrs per week position for our Sydney office, Mon-Fri, to start as soon as possible.

Working closely with the rest of the team, you will:

- Manage stock levels, stock orders and local dispatch of coffee/vending machines and spare parts;
- Perform general office administration tasks, including invoicing;
- Support ongoing relation with customers, presence at trade shows, promotional materials.

Examples of duties:

- Manage enquiries and orders of equipment, parts and accessories;
- Manage logistics aspect of local stock out-bound (to customer);
- Manage customer service enquiries and communication with clients;
- Manage and monitor internal stock level (equipment, parts and accessories);
- Manage and coordinate service requests;
- Keep internal files and inventory up-to-date;
- Arrange airfreight and seafreight part orders with HO;
- Manage presence and promotion at exhibitions / trade shows;
- Create promotional materials (eg: brochures, product profile, etc...)
- Manage invoicing to customers (eg: proforma, tax invoice, refund/credit)
- Maintain office environment in good shape;
- Manage suppliers and contractors (energy supplier, IT,



cleaners, fire / safety inspection etc...)

Skills and Expertise

You have had preferably customer service/logistics experience, but you are also keen to grow with the business and learn new skills along the way.

To be considered for this position you must have a positive attitude to work, excellent administration and communication skills, and fluent English - verbal and written skills (good Italian verbal and written skills will be a plus), exceptional attention to details and ability to prioritize.

- Proactive attitude, self-motivated with strong problem solving ability
- High attention to details
- High level of interpersonal and customer service skills
- Proven experience in working and managing projects and deadlines autonomously
- Proven ability to multi task
- Ability to work in both a team environment and autonomously
- Reliable and punctual
- Proficient skills in Microsoft Office & Excel (intermediate proficiency in Microsoft excel formulas is required)
- Fluent English - verbal and written skills
- Experience in a similar role is preferable

Benefit and Culture

Bring your skills to the Team. This will be a rare opportunity to make a tangible impact within our organization, while gaining valuable global professional experience. It is a great working environment, with career development potential.

Our Sydney office is conveniently located in Alexandria, trendy area minutes away from Sydney CBD. It is close to public transportation and close-by parking available.

Notes

- Only shortlisted candidates will be contacted.
- Please advise current visa details if you are on a visa, otherwise please state in your CV that you have permanent working rights in Australia.
- Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .

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📌 Operations Support (New South Wales)
🏢 EVOCA AUSTRALIA
📍 New South Wales