Quest Apartment Hotels – Shepparton East VIC

Front Office Receptionist (Casual) | Quest Echuca

Quest Echuca

Echuca, Shepparton and Goulburn Valley VIC

Front Office and Guest Services (Hospitality and Tourism)

Casual/Vacation

33 to 35 per hour

Front Office

Guest Experience

Guest Services

Quest Apartment Hotels is the largest and fastest growing serviced apartment brand in Australasia with a network of over 160 franchised properties across Australia, New Zealand and Fiji. With a 30 year history, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia’s top 500 corporates, and is well positioned for further expansion in line with a JV partnership with global hotel group, The Ascott Limited.

Quest Echuca is a 60-room apartment hotel located in the heart of Echuca, directly opposite the Murray River Aquatic Reserve. Following a full refurbishment in 2022, our property continues to deliver exceptional accommodation and service to business and leisure travellers alike.

We are currently seeking a motivated and customer-focused Casual Front Office Receptionist to join our friendly and passionate team. This is an excellent prospect for someone who enjoys providing outstanding guest experiences and is looking to build a career with the highly respected Quest Apartment Hotels brand.

Experience in hotel reservations, sales, revenue management, or front office operations will be highly regarded.

About the Role

Join a dynamic and growing company with excellent career development opportunities.

Be part of a supportive,



close-knit front office team with a strong guest service and sales culture.

Deliver exceptional customer service from arrival to departure, ensuring every guest enjoys a memorable stay.

Assist with reservations, upselling accommodation, and maximising hotel revenue through effective distribution and revenue management.

Perform day-to-day front office duties, including check-ins, check-outs, cash handling, reservations, guest enquiries, and administrative tasks.

About You

Passionate about delivering exceptional customer service and creating positive guest experiences.

Confident handling guest enquiries and resolving feedback professionally.

Previous experience in hotel reception, reservations, accommodation sales, or revenue management is highly desirable.

Comfortable using property management systems and managing front office administration, including reservations, cash handling, accounts receivable, and reception duties.

A reliable, organised, and level-headed team player who thrives in a fast-paced environment.

Flexible to work a rotating roster, including weekends, evenings, and public holidays as required.

About Us:

Applicants must have the right to work in Australia. If you are a talented, passionate and performance-driven individual wanting to enjoy your career within an established apartment hotel brand and supportive team, then... Apply now!

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📌 Front Office Receptionist (Shepparton East)
🏢 Quest Apartment Hotels
📍 Shepparton East